SHIPPING INFORMATION
Delivering to over 150+ countries worldwide, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
- Shipping is free on all orders worldwide.
- Please allow up to 2-4 days for processing. This includes Order verification, tailoring, quality check and packaging.
Free Standard Shipping
*This doesn’t include our 2-4 day processing time.
| Location | *Estimated Shipping Time |
|---|---|
| United States, | 7-14 business days |
| United Kingdom, Canada | 10-20 business days |
| Europe | 10-20 business days |
| Australia, New Zealand | 10-20 business days |
| East Asia | 7-10 business days |
| Southeast Asia | 20-45 business days |
| Middle east | 20-45 business days |
| Mexico, Central America, South America | 30-45 business days |
Express International Shipping (Calculated at Check-out)
| Location | *Estimated Shipping Time |
|---|---|
| United States, | 7-10 business days |
| United Kingdom, Canada | 7-12 business days |
| Europe | Not Available |
| Australia, New Zealand | Not Available |
| East Asia | 3-10 business days |
| Southeast Asia | Not Available |
| Middle east | Not Available |
| Mexico, Central America, South America | Not Available |
*This doesn’t include our 2-4 day processing time.
Note: Orders will be delivered by the national postal service of the destination country. Please be aware that the shipping times may be delayed due to unforeseen circumstances such as customs processing delays, strikes, severe weather conditions, coronavirus, etc. Please allow up to 4 weeks for delivery.
- If ordering multiple items you may receive more than one package and/or receive one package before another. This is due to our various supply chains.
- With VIP Insured Shipping, your parcel is insured against damage, loss or theft.
- Please contact info@kyogensociety.com should you have any questions about shipment.
Customs, Duties & Taxes
Customs authorities require that we state the value of your order directly on your package. Customs have the right to release or deny release of your package, and in rare cases, they may also delay delivery.
All EU orders will not be subject to any import duties, fees & taxes. For orders outside the EU any import duties, fees & taxes are the responsibility of the customer.
TRACKING INFORMATION
- All item(s) are shipped with tracking information available.
- Please allow 5-7 days for your tracking information to display in the courier's tracking system.
- If you have a question about tracking a particular order, please contact us at info@kyogensociety.com.
*Please do not send more than one message as this back-logs our customer service response time. We will contact you via email when your order has shipped!
Thank you for your understanding and continued support!
- Kyōgen Society
